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Chapleau Hospital buildings

Welcome to Services de santé de Chapleau Health Services !

Services de santé de Chapleau Health Services is an integrated healthcare provider that includes the Chapleau General Hospital, the Bignucolo Residence, Turning Point, Cedar Grove Apartments, the Chapleau Medical Centre and the Foleyet Nursing Station.

Services de santé de Chapleau Health Services welcomes its new CEO


A new CEO has joined Services de santé de Chapleau Health Services.

Jean-Marc Desmeules has extensive management background in the health care sector. Previously working as the CEO of the Keewatin Yatthe Health Authority, Jean-Marc was responsible for the operations of two hospitals with acute and long-term care wards, three medical clinics, including ambulance services.

Mr. Desmeules is fluent in French and English and is a Certified Lean Leader. He has extensive experience working in small rural community settings (including First Nations communities) and is familiar with working with regional and provincial levels of government. He is dedicated to patient safety and continuous quality improvement.

We look forward to working with Jean-Marc in his new role and we welcome him to our community.

Unique Door Panels at the Bignucolo Residence

Door panels at Bignucolo Residence

Residents at the Bignucolo Residence are getting their doors personalized with large decal made to look so real it's hard to tell the doors are not completely new. The door panels will help residents distinguish one door from another, and not lose their way. It really changes the whole feel of the environment when you walk through the halls and see that every door looks different, it looks like a real neighbourhood.

Click here for more details.

Information Technology Virus

Health Sciences North (HSN) in Sudbury was hit with a virus in its Information Technology system early Wednesday morning, January 16, 2019. Services de santé de Chapleau Health Services (SSCHS), along with almost all hospitals in North Eastern Ontario, receive its Information Technology systems and services through a partnership with HSN.

As of yesterday morning, almost all of SSCHS’s patient care systems have been restored and patients will no longer experience delays at the hospital as a result of this situation. The backlog of patient information has been prioritized and continues to be entered into the system this week.

SSCHS staff would like to thank the community for their patience and understanding while we worked through this difficult situation.

For further information, contact:
Maria Doyon, Executive Assistant to the CEO and Board Liaison
705-864-3053 or

You Can Make a Difference

Are you interested in sharing your patient experience to help others? SSCHS is seeking community members who have recently been a patient, used our services, or whose loved one was cared for at SSCHS, to partner with us as Advisors to share perspectives on what we do well and what we could do better.

Click here for details.

SSCHS Revamps Senior Transportation Van Program

Services de santé de Chapleau Health Services (SSCHS) was recently approved as a designated Third Party Agency by the Ministry of Health and Long-Term Care under the Northern Health Travel Grant Program (NHTG). This designation will allow clients of the Senior Transportation Van to sign Section 4 of their Northern Travel Grant for the costs of the travel to be covered directly by the program.

Click here for details.

Drivers Needed

Services de santé de Chapleau Health Services is looking for two different types of drivers. Volunteer drivers for our Senior Transportation program to transport seniors to their out-of-town medical appointment, and paid drivers to transport non- urgent hospital patients to out-of-town medical appointments.

Click here for details.

Congregate Dining Program

Food on plates

The Congregate Dining Program is a subsidized sit-down meal and social provided for seniors. The program runs one day per week every two weeks at our Cedar Grove dining room.

Volunteers are needed to assist in setting up the dining room, accepting payments from participants, assisting in serving the plated meals (all cooking is done by a cook), and finally assisting with clean up. The whole process takes approximately 4-5 hours one day a week every two weeks.

This program depends on the assistance of volunteers in order to be delivered in our community. If you can volunteer, please contact Chapleau Health Services, at 705-864-3061 or and complete our volunteer orientation.

Improving Cancer Services

A recent Canadian Cancer Society study predicts that during the 25-year period between 2005 and 2039 the number of cancer patient is expected to double for patients 65 years of age and above. By knowing this information now it allows us to plan for tomorrow. The hospitals goal is to partner with Cancer Care Ontario to provide Oncology Services to patients in our community needing chemotherapy and to provide palliative care services to those needing it at the end or their life.

Click here for more details.

Drop Off / Pick Up Zones at Services de santé de Chapleau Health Services Entrances

SSCHS is committed to ensuring our services are safe and accessible to everyone requiring our assistance. SSCHS provides two areas where patients can be dropped off or picked up. These zones are located at the main entrance of the hospital for patients/ visitors and the side entrance for emergencies.

For the safety of those picking up or dropping off patients/visitors, parking in the front of the main hospital entrance and the side emergency entrance is strictly prohibited. Patients/ visitors may be dropped off or picked up but then the driver must park in the visitor parking lot. The drop off/ pick up zones must be kept clear for Ambulance, Fire, and the Handi-Transit bus so as to ensure the safe flow of traffic.

If a hospital staff requests for you to move your vehicle to the correct parking area, please comply. Vehicles may be towed from the Hospital at any time if they interfere with the safety of our patients and the safe operation of traffic at SSCHS.

Thank you for your cooperation.

Chapleau Health Services is now Smoke-Free!

As a health care organization, our primary focus is the health of our community and it's for this reason that smoking is no longer permitted anywhere on SSCHS property. This includes Chapleau General Hospital, Chapleau Medical Center, Bignucolo Residence Courtyard, and areas previously designated as smoking areas. The smoking ban also includes parking lots and personal vehicles parked on SSCHS property. All patients, visitors and staff members are required to leave the hospital property entirely, if they wish to smoke.

No smoking logo

Violators of the policy may be asked to leave the property and also may be given trespassing orders if they do not comply with the policy. All nurses at the Family Health Team are trained to offer the "STOP" smoking cessation program to rostered patient. Community members who are not rostered with the Family Health Team are encouraged to see their family doctor regarding options that may help them in their efforts to quit smoking.

We thank everyone for your support in maintaining a healthy, smoke-free environment.

For more information, please email

Health Care Connect

For free and confidential health advice or general health information you can call Telehealth Ontario at 1-866-797-0000, 24 hours a day, 7 days a week. Nursing staff at the hospital cannot give health advice over the phone.

Where should I go when I need immediate and unscheduled care?

In Chapleau you have options:

For true emergency issues, please present to your nearest emergency department or call 911

If you are a patient of Drs. Doris Mitchell, Kendra Saari and Stephen Saari, and you have an urgent but not emergency issue; please contact The Chapleau & District Family Health Team at 705-864-0210 for same day access appointments.

The same day access service is available only to rostered patients of Drs. Doris Mitchell, Kendra Saari, and Stephen Saari.

If you are not currently a patient but would like to become one please contact 1-800-445-1822 to register or register online at

For your regular medical appointments (e.g. prescription renewals, general health checks, chronic disease management, etc.) please call your usual health care provider to book a regular appointment.

Patients of other physicians not listed above should contact that physician's office to get specific information about their patient access.

Scent-Free Policy

Scent-free logo

Services de santé de Chapleau Health Services is scent-free. Scented products contain certain chemicals that can cause serious problems for people with asthma, allergies, migraines and environmental illnesses. We encourage visitors, employees and volunteers to voluntarily refrain from using scented products.