Click here for schedule of fees for release of information, starting January 1, 2023

As of Sunday, November 7, 2022, Public Health declared the COVID-19 outbreak at Services de santé de Chapleau Health Services over. There are no longer any active outbreaks at Chapleau Health.

Chapleau Health gives a heartfelt thanks to community stakeholders, healthcare partners and our Designated Caregivers for their support and assistance during this challenging time.

Over the next few days, Chapleau will cautiously resume normal operations. As departments re-open, patients will be contacted to re-book previously postponed appointments. Visitor restrictions will also gradually ease. For details, please follow our social media.

Patients can always call 811 for non-urgent health care information, advice and referrals or visit Health Connect Ontario online.

The public is reminded that Covid-19, influenzas and other respiratory viruses are still prevalent within the community.

How can you help?

• Get your flu shot,
• Get your booster dose of the COVID-19 vaccine. Vaccination is the most effective way to reduce the spread of COVID-19;
• Wear a mask, keep 2-metres distance between you and others, wash your hands frequently, stay at home or work from home where possible;
• If you experience COVID-19 symptoms, self-isolate immediately and call the Assessment Centre (705) 864-2568 (for Chapleau and area) to obtain guidance on next steps appropriate for you.

If you would like to express your appreciation for the staff of SSCHS, consider a donation to the Chapleau Hospital Foundation in their name.

Thank you for doing your part to keep our community safe and healthy.

Visiting our Residents and Patients

The rules we have in place for visiting residents and patients in our facility are regularly updated. The rules are designed to keep our residents, patients, staff, and community safe and healthy. For the most up-to-date visitation rules, please call: 705-864-3052 for long-term care, 705-864-3060 for acute and ALC patients.

COVID-19 Vaccination Information

Please visit the Public Health Sudbury and Districts website www.phsd.ca for up-to-date information regarding upcoming vaccination clinics, eligible population groups, and how to book an appointment. Click the links below for additional COVID-19 vaccination information from the Ontario Ministry of Health.

COVID-19 Vaccine information sheet
What you need to know about your COVID-19 vaccine appointment
After your COVID-19 vaccine

Patients Attending our Emergency Department

Our Emergency Department is here for you if you are ill or injured and require medical attention. If you require a COVID test, please book an appointment at the Chapleau COVID-19 Assessment Centre instead of visiting emerge.

COVID-19 Test Information

Take this self-assessment if you were exposed to COVID-19 or have symptoms. The self-assessment is only meant as an aid and cannot diagnose you. Anyone who is sick or has any symptoms of illness, including those not listed in this screening tool, should stay home and seek assessment from a health care provider if needed. Consult a health care provider if you have medical questions.

Click here for COVID-19 symptoms and more information about Rapid Antigen Tests, Molecular Tests, and PCR Tests.

Chapleau COVID-19 Assessment Centre

Location: 2 Broomhead Road (Chapleau Medical / Dental Clinic)
Phone: 705-864-2568, Fax: 705-864-0149
Hours: 8:30 am to 4:30 pm Monday to Friday

If you are unable to reach a live operator please leave your name and phone number and someone will call you back as soon as possible.

To find out if you are eligible for a COVID-19 test, please take the online self-assessment. If you are still unsure or are unable to complete the online assessment, the Assessment Centre will be happy to assist you.

We remind you that the Emergency Department does not offer COVID testing for those who do not qualify and should only be used if you require emergency assistance.

How to Access Primary Care during COVID-19

Contact your local family physician's office for all primary care needs. If you DO NOT have a family physician, call the Chapleau and District Family Health Team (CDFHT) at 705-864-0210. They will help to arrange an appointment with a health care provider.

If you are unsuccessful at reaching your family physician for a medication renewal, please contact your local pharmacist who may be able to assist you. Pharmacists are able to renew most medications or can reach your family physician for a renewal script. Pharmacists are unable to renew narcotic medications.

Wearing a Mask at SSCHS

Every person presenting to the hospital is required to wear a surgical mask, which we will provide for you.

Please refer to the SSCHS Facebook page for regular updates.

If you would like to book a telephone appointment with the Nurse Practitioner, please call the Chapleau and District Family Health Team at 705-864-0210. Please note that appointments may be limited due to Nurse Practitioner availability.

A recent Canadian Cancer Society study predicts that during the 25-year period between 2005 and 2039 the number of cancer patient is expected to double for patients 65 years of age and above. By knowing this information now it allows us to plan for tomorrow. The hospitals goal is to partner with Cancer Care Ontario to provide Oncology Services to patients in our community needing chemotherapy and to provide palliative care services to those needing it at the end or their life.

Click here for more details.

SSCHS is committed to ensuring our services are safe and accessible to everyone requiring our assistance. SSCHS provides two areas where patients can be dropped off or picked up. These zones are located at the main entrance of the hospital for patients/ visitors and the side entrance for emergencies.

For the safety of those picking up or dropping off patients/visitors, parking in the front of the main hospital entrance and the side emergency entrance is strictly prohibited. Patients/ visitors may be dropped off or picked up but then the driver must park in the visitor parking lot. The drop off/ pick up zones must be kept clear for Ambulance, Fire, and the Handi-Transit bus so as to ensure the safe flow of traffic.

If a hospital staff requests for you to move your vehicle to the correct parking area, please comply. Vehicles may be towed from the Hospital at any time if they interfere with the safety of our patients and the safe operation of traffic at SSCHS.

Thank you for your cooperation.

For free and confidential health advice or general health information you can call Telehealth Ontario at 1-866-797-0000, 24 hours a day, 7 days a week. Nursing staff at the hospital cannot give health advice over the phone.

Where should I go when I need immediate and unscheduled care?

In Chapleau you have options:

For true emergency issues, please present to your nearest emergency department or call 911

If you are a patient of Kendra Saari and Stephen Saari, and you have an urgent but not emergency issue; please contact The Chapleau & District Family Health Team at 705-864-0210 for same day access appointments.

The same day access service is available only to rostered patients of Kendra Saari, and Stephen Saari.

If you are not currently a patient but would like to become one please contact 1-800-445-1822 to register or register online at https://www.health.gov.on.ca/en/ms/healthcareconnect/public/

For your regular medical appointments (e.g. prescription renewals, general health checks, chronic disease management, etc.) please call your usual health care provider to book a regular appointment.

Patients of other physicians not listed above should contact that physician's office to get specific information about their patient access.